Accessibility Statement

Last updated: 20-12-2025

At Custom Patches UK, we are committed to ensuring digital accessibility for all users, including people with disabilities. We are continually improving the user experience for everyone and applying relevant accessibility standards to ensure our website is inclusive and easy to use.

Our Commitment to Accessibility

We aim to make our website as accessible as possible, regardless of technology or ability. This website has been designed and developed with accessibility in mind, and we actively work to improve accessibility and usability in line with best practices.

Accessibility Standards

We strive to ensure that our website conforms to the Web Content Accessibility Guidelines (WCAG) 2.1, level AA, as published by the World Wide Web Consortium (W3C). These guidelines explain how to make web content more accessible for people with a wide range of disabilities, including visual, auditory, cognitive, and motor impairments.

Measures We Take to Support Accessibility

To improve accessibility, we have implemented the following measures where possible:

  • Clear and consistent navigation throughout the website
  • Logical heading structures to support screen readers
  • Text alternatives for non-text content where appropriate
  • Adequate colour contrast for readability
  • Keyboard accessibility for essential website functions
  • Responsive design for use on different devices and screen sizes

Accessibility is an ongoing process, and we continue to review and improve our website regularly.

Limitations and Ongoing Improvements

While we aim to make our website fully accessible, some content or features may not yet meet the highest accessibility standards. We are actively working to identify and resolve any accessibility issues as part of our continuous improvement efforts.

Feedback and Contact Information

We welcome feedback on the accessibility of our website. If you experience any difficulty accessing content or functionality, or if you have suggestions for improvement, please contact us:

We aim to respond to accessibility-related enquiries within a reasonable timeframe.

Enforcement Procedure

If you are not satisfied with our response to your accessibility concern, you may be entitled to contact the Equality Advisory and Support Service (EASS) for advice and assistance regarding accessibility and equality issues.

Continuous Commitment

Custom Patches UK is committed to ensuring accessibility remains a core part of our digital experience. We regularly review our website and accessibility practices to ensure compliance with evolving standards and user needs.