At Custom Patches, we’re always interested in connecting with talented, motivated individuals who share our passion for quality, creativity, and customer service. As a growing business, we value teamwork, attention to detail, and a commitment to delivering excellent custom products to our customers.
Even if you don’t see a role that matches your skills, we welcome speculative applications from candidates who believe they can add value to our team.
Why Work With Us?
- Supportive and collaborative working environment
- Opportunity to grow with an expanding brand
- Focus on quality, creativity, and customer satisfaction
- Flexible and inclusive workplace culture
Current Opportunities
1. Customer Support Executive
Location: Remote / UK
Employment Type: Full-time / Part-time
Role Overview:
As a Customer Support Executive, you will be the first point of contact for our customers, assisting with enquiries, quotes, order updates, and after-sales support. You’ll play a key role in ensuring a smooth and positive customer experience.
Key Responsibilities:
- Responding to customer enquiries via email and contact forms
- Providing accurate information about products, pricing, and orders
- Coordinating with production teams to resolve customer issues
- Managing order updates and follow-ups
Requirements:
- Strong written and verbal communication skills
- Customer-focused mindset
- Ability to manage multiple enquiries efficiently
- Previous customer service experience preferred
2. Production & Quality Control Assistant
Location: UK-based / On-site or Hybrid
Employment Type: Full-time
Role Overview:
This role supports the production process by ensuring custom patches meet our quality standards before dispatch. Attention to detail and consistency are essential.
Key Responsibilities:
- Inspecting finished products for quality and accuracy
- Identifying and reporting production issues
- Assisting with packaging and dispatch preparation
- Maintaining quality control records
Requirements:
- Strong attention to detail
- Ability to work efficiently in a production environment
- Experience in quality control or manufacturing is an advantage
- Reliable and organised work ethic
3. Graphic Designer (Custom Artwork)
Location: Remote / UK
Employment Type: Freelance / Contract
Role Overview:
We are looking for a creative Graphic Designer to support customer artwork and design approvals for custom patch orders.
Key Responsibilities:
- Preparing and adjusting artwork for production
- Creating mock-ups based on customer designs
- Ensuring artwork meets production specifications
- Communicating with the customer support team on design requirements
Requirements:
- Proficiency in Adobe Illustrator or similar design software
- Strong understanding of vector artwork
- Experience with apparel or patch design preferred
- Ability to meet deadlines and work independently
4. Digital Marketing Assistant
Location: Remote / UK
Employment Type: Part-time / Contract
Role Overview:
The Digital Marketing Assistant will support online growth initiatives, including content updates, social media management, and basic performance reporting.
Key Responsibilities:
- Assisting with website content updates
- Supporting social media posting and engagement
- Helping track marketing performance metrics
- Coordinating with external marketing partners
Requirements:
- Basic understanding of digital marketing concepts
- Strong organisational skills
- Familiarity with social media platforms
- Willingness to learn and adapt
How to Apply
To apply for any of the roles listed above, please send your CV and a short cover message to:
Email: [email protected]
Please include the job title you are applying for in the subject line.
Equal Opportunities
Custom Patches UK is an equal opportunities employer. We welcome applications from all suitably qualified candidates regardless of background, gender, age, disability, or ethnicity.